Communication is the key to running a successful business, and learning the basic principles of communication etiquette is essential. This seminar outlines basic rules for all types of communication, with a focus on letter writing and email etiquette. In today’s technologically advanced world the use of and proficiency in social networking as well as electronic mail is mandatory for advancement. Lost In Translation gives professionals an updated take on communication etiquette with a review of generic concepts. Soft skills will also be reviewed in scenarios such as the business phone call or the formal letter. This seminar is ideal for lower and middle level managers and administrators that are the first line of communication for their respective companies. It may also be appropriate for experienced professionals who need a review to the fundamentals of communication etiquette and an introduction in to more advanced forms of communication in the 21st century. An awareness of cultural and national differences when it comes to acceptable practices in communication will also be provided, as many professionals deal with international clients and colleagues.
Topics Discussed Include: Phone etiquette, Email and Letters, faxes, texting, Social Networking : Facebook, Twitter, LinkedIn
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